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Network Requirements 

1. IP Address Configuration

• Haptique® Remote automatically obtain their IP addresses and other network configurations (eg., DNS,default gateway) via DHCP.
• Currently, only IPv4 is supported.

2. Subnet Configuration

• The Haptique® Remote must be on the same subnet to communicate.
• If used in a managed network environment : Ensure there are no routers or firewalls blocking communication with
• Devices should not be isolated by VLANs.

Wireless Network Requirements 

1. Supported Wireless Standards

• Haptique® devices support 2.4 GHz wireless networks (IEEE802.11b/g/n)
• 5 GHz wireless networks are not supported.

2. Country-Specific Wireless Features

• The supported wireless features depend on the configured country :
• This affects the availability of higher WiFi channel (e.g. 12,13,14) which are not allowed in some countries.

3. Client Isolation 

• Client isolation must be disabled in your wireless network :
• Some routers and access points have settings that prevent devices from communicating with each other, allowing access to the internet (WAN).

Network Names (SSID)

• Only network names with valid UTF-8 character sequences are supported.
• Emojis in network names are not supported, even if they appear to work.
• Hidden networks are not supported.

Security Requirements 

• Supported WiFi security :
• WPA/WPA2 Personal networks.
• Open networks (without a password) 
• Entreprise WiFi networks and other advanced authentication protocols are not supported.

mDNS (Multicast DNS) Requirements 

Haptique® devices rely on the mDNS (multicast DNS) protocol for device discovery and communication.

mDNS Service Strings 

• The following mDNS services are used by Haptique® devices :
• Haptique® Remote : _Haptique®-remote._tcp.

Domain 

Devices use the .local domain for discovery.

By ensuring your network meets these requirements, your Haptique® Remote will be able to communicate seamlessly, delivering optimal performance and functionality.