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- First time setup
- Button Mapping
- Link Multiple Haptique
- Roku
Frequently Asked Questions
Connect Haptique to the Wi-Fi before you initiate the setup. It will need to be on the latest app and firmware to be working perfectly.
Get the app from the Google Play Store or Apple App Store on your smartphone. Open the app and tap on the “Register” link to sign up for a Haptique® account. Your Haptique® account save all the devices, rooms and sequence created for your Haptique® controller.
To reset device data of Haptique®, go to Settings and select Reset Haptique®.
You can locate the serial number on the back side of its box .
As we are building our own library now. We request you to reach out to us, we will make sure it is added on request as soon as possible.
Yes, you can control IR device without internet connection though to add any new device you will require an internet connection.
Sensor like temperature, humidity, battery and other read-only data from home assistant are currently supported on rooms screen
You can program unlimited macros on the Haptique. It is designed with a flexible system that allows users to create as many macros as needed, without any restrictions. Macros are stored in the Haptique Config App rather than the remote itself, which eliminates hardware limitations.
Once your order dispatched, we will send you email with tracking.